We want you to be completely satisfied with your purchase of our downloadable coloring books. If for any reason you are not satisfied, please review our refund and returns policy below.
Refund Policy
Since our coloring books are downloadable, we do not offer refunds.
If for a technical reason beyond our control, the customer was unable to download the coloring book(s) ordered and paid for, we will send them directly to the email address indicated during the purchase transaction within 2 days.
To troubleshoot such a problem, please contact us by email at [medmouncef@gmail.com] and provide the following information:
Your name
Your order number
The reason for your refund request
If you purchased our coloring books through a third-party website or retailer, please refer to their refund policy.
Returns Policy
Since our coloring books are downloadable, we do not accept returns.
If you experience technical difficulties downloading or accessing our coloring books, please contact us by email at [medmouncef@gmail.com] and we will work with you to resolve the issue. However, please note that no refunds will be issued for technical difficulties or issues accessing the product.
Exchanges
Since our coloring books are downloadable, we do not offer exchanges.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us by email at [medmouncef@gmail.com] within 14 days of the date of purchase.
We will review your request and may ask you to provide photos or additional information. If we determine that the product is damaged or defective, we will send a replacement product at no additional cost to you.
Contact Us
If you have any questions or concerns about our refund and returns policy, please contact us by email at [medmouncef@gmail.com].
By using our website and purchasing our downloadable coloring books, you agree to the terms of this refund and returns policy. If you do not agree with any part of this policy, please do not use our website or purchase our coloring books.